“How does your law firm keep me and your other clients in-the-know about what is going on with their case in terms of your investigation, to start, and going forward from there?”
It is YOUR case. We will never forget that. We work for you.
First and foremost, each time a client sends us any information or materials pertaining to their case we will send an “acknowledgment” email to them as a confirmation of receipt.
As the case goes from investigation to a filed lawsuit and moving toward trial or settlement, we will report to you the significant developments concerning your case, and will consistently do so in a timely manner.
When you have any concern or question about your case, either Mr. Lamb or the paralegal assigned to your case will be available to respond, depending on the nature of your inquiry.
And you should never hesitate to contact us, because it is always our job to make sure that you know and understand what your case is about.